This is the Privacy Statement of Ravebo BV, located at 't Woud 2, 3232 LN, Brielle (hereinafter referred to as Ravebo). In this Privacy Statement, we explain how and why Ravebo, as the data controller, collects and uses personal data. When processing personal data, Ravebo complies with applicable laws and regulations, such as the General Data Protection Regulation (GDPR) and the Dutch Implementation Act (UAVG).
1. What is personal data?
Personal data is information that directly or indirectly identifies you. “Directly” means, for example, a name, and “indirectly” means that you can still be identified without your name but through or in combination with other information (such as an IP address).
2. What is “processing of personal data”?
This includes anything that can be done with personal data; for example, collecting, destroying, storing, or viewing it.
3. What personal data does this Privacy Statement concern?
This Privacy Statement concerns the processing of personal data related to:
- Visitors to the website www.ravebosscrubber.com;
- Customers (such as personal data of contact persons and representatives of customers, or data about business clients traceable to a natural person; e.g., VAT or Chamber of Commerce numbers of sole proprietorships);
- Suppliers (such as personal data of contact persons and representatives of suppliers, or data about suppliers traceable to a natural person; e.g., VAT or Chamber of Commerce numbers of sole proprietorships).
4 . How does Ravebo announce changes to this Privacy Statement?
Ravebo may make changes to this Privacy Statement. If these changes are materially important to you, we will notify you personally and/or via a notice on our website www.ravebosscrubber.com. This page will always contain the most recent version of the Privacy Statement (with date).
5. For what purposes does Ravebo process personal data?
Ravebo processes personal data for the following purposes:
Service execution
Ravebo processes personal data to perform its services. For example, to place and process orders with suppliers, to process customer orders, and to send ordered products to customers. Ravebo processes the following personal data:
- Name and address details;
- Phone numbers;
- Names of contact persons.
Ravebo may process this personal data because it is necessary for the performance of agreements with customers and suppliers.
Invoicing
Ravebo processes personal data to send invoices to customers and to pay invoices from suppliers. Ravebo processes the following personal data:
- Name and address details;
- Bank details;
- Email addresses;
- Phone numbers;
- Names of contact persons;
- Consents.
Ravebo may process this data because it is necessary for the performance of agreements with customers and suppliers.
Customer and supplier administration and communication
Ravebo processes personal data for customer and supplier administration. This data may be used to contact customers or suppliers or to respond to inquiries. Ravebo processes the following personal data:
- Name and address details;
- Bank details;
- Email addresses;
- Phone numbers;
- Names of contact persons;
- Authorizations for financial letters.
Ravebo may process this data because it is necessary for the performance of agreements with customers and suppliers.
Direct marketing
Ravebo processes personal data for (direct) marketing purposes. For instance, to inform customers about new products or send newsletters. Ravebo processes:
- Email addresses;
- Mailing preferences.
Ravebo processes data only for individuals who have given consent. This consent can be withdrawn at any time, and you may object at any time to the processing of your personal data for direct marketing. Withdrawal or objection does not affect the legality of the processing before that time.
Market research and product development
Ravebo processes personal data to develop and optimize services. Personal data is also used for market research. Ravebo processes:
- Email addresses.
Ravebo may process this data as it is in the legitimate interest of the company to conduct market research and improve its business operations. You may object based on personal circumstances.
Fraud prevention and credit risk
Ravebo processes personal data to prevent fraud and non-payment, including credit checks.
Ravebo processes:
- Name and address details;
- Contact person names;
- Bank details;
- Payment obligations of the customer;
- Signed financial documents.
This is done in Ravebo’s legitimate interest. You may object based on personal circumstances.
Cookies
The website www.raveboscrubber.com uses cookies. For questions or complaints about cookies, please contact Ravebo (phone: +31 181-419419).
6. Recipients of personal data
Ravebo only shares your personal data with third parties if necessary for fulfilling a contract or to comply with legal obligations. Our employees and any third parties we engage are required to respect your data’s confidentiality.
7. What are your rights and how can you exercise them?
You can request access to and copies of your personal data. You can also request correction or deletion of your data, or restriction of processing. You have the right to data portability and to object to processing, especially for direct marketing. More info: https://autoriteitpersoonsgegevens.nl. To exercise your rights, contact Ravebo (tel: +31 181-419419). To prevent misuse, we may ask for identification. Not all rights can always be exercised, depending on legal circumstances.
8. How does Ravebo secure your personal data?
Ravebo takes data protection seriously and implements appropriate measures to protect your data from misuse.
9. How long does Ravebo retain personal data?
Ravebo stores personal data only for the purposes described in section 5 and no longer than necessary or legally required (including fiscal retention).
10. Do you have complaints?
If you have complaints about how your data is handled, contact Ravebo (tel: +31 181-419419). If you believe your rights have been violated, you may also file a complaint with the Dutch Data Protection Authority (www.autoriteitpersoonsgegevens.nl). More information is available on their website.